Frequently Asked Questions About Nera Living

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What is Nera Living?

Nera Living offers a new lifestyle that enhances the experience of its residents, creating unique homes tailored to each person and place, based on community values and with everything you need within easy reach and hassle-free.
At Nera Living, you will be able to enjoy a professional rental service that provides newly built properties with a wide range of communal facilities, including services such as staff, reception, security, and maintenance.
In addition, our residents can bring their pets and enjoy an extensive programme of activities that promote a feeling of community and well-being.

Is there a minimum and maximum rental term?

We offer a range of rental contracts on a case-by-case basis. You can check the options available for each property by contacting our team directly, 24 hours a day.

How do I go about renting a property at Nera Living?

The process is simple. Just visit our website, select the apartment you would like to rent, and fill in a contact form. Our team will contact you to guide you through the booking process and the necessary requirements.

What is included in the price?

The rental price of your apartment also includes:
- 24-hour reception team, and package pick-up service.
- Maintenance and troubleshooting.
- High-speed Wi-Fi in all apartments and in the communal areas.
- Access to activities that you can enjoy and share with the rest of the community.
- Access to communal facilities.
- Easy to contract utilities.
- Car park and storage room.
- Pet friendly.
- 24-hour security.
- All studios are furnished.
- 50 per cent of the 1 and 2-bedroom apartments are furnished; unfurnished apartments have complete kitchens and bathrooms.

Are the properties ready to occupy?

All studios come fully furnished and equipped with electrical appliances. If you choose a furnished 1 or 2-bedroom apartment, it comes with everything you need to move in, from furniture to a fully equipped kitchen with appliances. If you prefer an unfurnished apartment, you are free to furnish and decorate it as you wish.

OUR APARTMENTS

How do I go about renting a property at Nera Living?

What are the main benefits of living at Nera Living?

Nera Living offers you the convenience of well-equipped, well-located apartments with access to premium services such as a gym, pool, coworking and communal facilities, as well as a 24/7 customer service team.

Are there differences in services and facilities between buildings in different cities?

Yes, at Nera Living we offer a variety of services and facilities which may vary depending on the location of each building. Each city has unique characteristics that allow us to tailor our product to the needs of residents. However, we maintain a high standard of quality and comfort in all our buildings. Please contact us to learn more about the specific services offered at each property.

Is Nera Living accessible for people with reduced mobility?

Yes, at Nera Living we are committed to offering accessible spaces for everyone. Our buildings have features that facilitate access and mobility for people with disabilities. If you need specific information about a particular property, we are here to help.

WHERE TO FIND US

Are the buildings well connected to public transport?

Yes, our buildings are strategically located close to metro, bus and train stations, making it easy to reach any part of the city and its surroundings.

Do you offer virtual or face-to-face visits to the apartments?

Yes, we offer face-to-face and virtual visits. You can schedule a visit through our website or by contacting our team directly.

Do you have apartments in city centres or in quiet areas?

We have apartments available in the heart of cities, where city life is vibrant, and in quieter areas, ideal for people seeking a more relaxed atmosphere. A common feature is that they are all very well connected, either to the city centre or to other points of interest.

MADRID

How is heating and air conditioning managed?

Each apartment has its own heating and air conditioning system, so you can adjust the temperature according to your personal preferences in winter and summer.

Do you offer virtual or face-to-face visits to the apartments?

Yes, we offer face-to-face and virtual visits. You can schedule a visit through our website or by contacting our team directly.

Do you organise group activities at Nera Living Atocha?

We organise regular activities for residents, such as yoga classes, social events, and wellness workshops, creating a welcoming community environment where residents can bond with each other.

How are hot water and electricity utilities managed?

Utilities (water and electricity) will be activated before your arrival, but we will handle the process of putting them in your name for your convenience. If you need more information about your hot water supply, we will provide you with the contact details of the utility company.

Does Nera Living Atocha have access to green areas?

Yes, the building is surrounded by green areas such as El Retiro, playgrounds and urban parks where residents can relax or exercise outdoors. We also have gardens within the property.

BUSINESSES

Are there special rates for businesses?

Yes, we have special rates and customised plans for businesses, depending on the number of bookings and length of stay.

How are invoices and payments for businesses handled?

We provide simplified and customised invoicing for businesses. Payments can be managed on a monthly basis or under specific agreements to facilitate the financial arrangements of your organisation.

Does Nera Living Atocha offer workspaces for employees?

Yes, our buildings are equipped with comfortable workspaces, plus we have communal coworking areas and meeting rooms, ideal for teams that need collaborative spaces during their stay.

Do you offer services that can be adapted according to our business needs?

Absolutely, we work together with businesses to offer customised services such as catering, private events, airport transfers, and more, adapting to the needs of each corporate client.

ABOUT US

What is Greystar's mission?

Our mission is to redefine the global housing experience by delivering customer-focused property management that emphasises excellence, sustainability, and innovation.

What types of properties does Greystar have?

Greystar manages a wide range of residential properties, from university residences, apartments in multi-family communities with services and communal facilities, flexible all-inclusive accommodation for one night or as long as you need, to senior living facilities. Each of our properties is designed to meet the specific needs of each community.

What sets Greystar apart from other real estate companies?

Greystar is not only involved in property management, it also focuses on creating vibrant communities. Our focus on customer service, high quality, and the well-being of our residents is what sets us apart and makes us leaders in the residential rental market.

Do you need help?

Do you have any more questions?

Contact our team and we will answer all your questions.

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